Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.
Track & Field
Full registration & volunteer deposit refunds are granted if requested by 5:00 pm on the last day of February. A 50% registration fee refund & full volunteer deposit refund will be given, if requested by 5 pm the day before the first meet of the season. A 3% processing fee will be incurred for ALL refunds. For those families who meet the requirements for the volunteer deposit refund at the end of the season, it will be processed by June 15th (unless otherwise notified) The requirements are as follows: Families must have completed at least 15 hours of volunteer time, for the TO Flyers, during the regular season AND worked one shift at each "EXTRA" meet that their child(ren) participated in. If BOTH requirements are not met, the deposit will be forfeited. There are no pro-rated refunds for partial volunteer hours completed. All refunds will be returned via the payment method used at registration. If you purchase registration insurance, it will cover registration fee only. You will need to submit a claim to the insurance provider for a refund. This can be done any time during the season, if you have a qualifying event that prevents your athlete from completing the season. The TO Flyers organization does not have any affiliation with the insurance provider. All questions will be handled directly by the insurance company.
Registration refunds, minus a 3% processing fee, will be granted through August 18, 2023. The volunteer deposit ($200) will be refunded at the end of the season to all families who complete at least 18 volunteer hours during the regular season. TO Flyers practices and meets both count towards this total. There are no pro-rated refunds for partial volunteer shifts completed. All refunds will be returned via the payment method used at registration.
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